Temporary Customer Service & Sales Order Administrator
Monday – Friday | 9:00am – 5:00pm (30-minute lunch)
We are working with a well-established and growing business in Banbury looking to recruit a Customer Service & Sales Order Administrator to join their friendly and busy office team. This is a temporary role to support the company through a busy period.
This role would suit someone who enjoys working with customers, keeping things organised, and ensuring orders move smoothly from enquiry through to delivery. It’s a varied position where you’ll be the link between customers, sales, and internal teams.
The Customer Service & Sales Order Administrator Role
You’ll play a key part in supporting the day-to-day running of the office, ensuring customers receive a professional and efficient service.
Your responsibilities will include:
- Handling customer enquiries via phone and email
- Managing a shared inbox and responding to customer requests
- Preparing sales quotations and processing customer orders
- Creating and managing purchase orders
- Monitoring stock levels and placing stock orders when required
- Making outbound calls to follow up enquiries and identify opportunities
- Supporting colleagues across the business with general administrative tasks
- Ensuring all orders and customer information are processed accurately and efficiently
About You
You will already have experience working in a customer service, sales support, or order processing role and be comfortable working in a busy office environment.
We’re looking for someone who is:
- Friendly, professional, and confident on the telephone
- Highly organised with excellent attention to detail
- Comfortable managing multiple tasks and priorities
- Proactive and willing to support colleagues when needed
- Confident using Microsoft Office (Outlook, Excel, Word) and ideally ERP/CRM systems
- You will also have GCSEs (Grade C / 4 or above) in English and Maths.
If you’re looking for a varied office role where you can build strong relationships with customers and play an important part in a busy team, we would love to hear from you.
INDH
