Order Processing & Commercial Administrator
Coventry
£35,000 to £40,000 depending on experience
Monday to Friday, 8:30am to 5:00pm
Permanent
Our client is a long established supplier of precision measuring equipment to major automotive and manufacturing customers, and is part of a large international group. The UK business is a small, friendly team where people tend to stay for many years, so you will be known by name and your work will be noticed.
They are now looking for an experienced Order Processing & Commercial Administrator. This is a varied role covering sales order processing, purchasing, import and export, and finance administration, working closely with Engineering, Sales, Purchasing, Finance and customers. It would suit someone who enjoys having a broad remit and likes to see an order through from start to finish.
What’s on offer
- Salary of £35,000 to £40,000 depending on experience
- Monday to Friday, 8:30am to 5:00pm with a one hour lunch break
- 25 days holiday plus bank holidays
- Private healthcare
- A stable, long established business with very low staff turnover
The role
Sales and order processing
- Process customer sales orders accurately from receipt through to delivery
- Review customer purchase orders, checking pricing, specifications, quantities and delivery requirements
- Liaise with Sales and Engineering to clarify technical or commercial requirements
- Prepare order acknowledgements and keep customers updated on delivery dates
- Monitor outstanding orders and deal with any delays, issues or changes
- Respond to customer order queries quickly and professionally
Purchasing
- Raise and process purchase orders in line with internal requirements
- Track outstanding purchase orders and make sure expected delivery dates are met
Import and export
- Prepare and maintain import and export documentation for international shipments
- Liaise with freight forwarders, suppliers and customers to coordinate deliveries
- Assist with customs, shipping and delivery queries
- Monitor international deliveries and help resolve any issues or delays
Finance administration and credit control
- Support the Finance team with sales invoicing, checking invoices against orders
- Assist with credit control and follow up outstanding customer payments
- Investigate and resolve invoice, pricing and order discrepancies
Systems
- Use the company ERP system to manage sales orders, purchase orders, stock and customer records
- Keep all records accurate and up to date
- Support improvements to order processing and administrative procedures
About you
You will ideally have:
- Experience in sales order processing, sales administration, order management or commercial administration
- A background in an engineering, manufacturing or technical environment
- Experience raising and processing purchase orders
- Experience of an ERP system such as SAP, Microsoft Dynamics or Sage
- A good understanding of import and export administration and international shipping
- Experience supporting invoicing and/or credit control
- Strong attention to detail, with the confidence to manage multiple orders, deadlines and priorities
- Good communication skills and a proactive approach to solving problems
- Good Microsoft Office skills, particularly Excel and Outlook
If this sounds like the right role for you, please apply with your CV today.
Brellis Recruitment is acting as an employment agency for this vacancy.
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